Day 1 Breakout Sessions
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Reinventing the Credit Union for the Modern Member: The Future of Membership
Let's begin to reimagine credit union strategies as they relate to the modern-day member. Membership growth continues to plague most credit unions and its time we “reimagine and reinvent” the credit union membership experience; from reframing communication and messaging to creating community narratives that convey member experiences that drive dreams and empower financial freedom. It's time we put our curiosity, ideas and brainstorming to work and follow through on executing the strategies to conquer membership growth. Collaboration is key and purpose and intention are necessary. Its time credit unions think differently, act differently and meet people where they are to measure membership from a “belonging” standpoint versus a “numbers” standpoint. We shouldn't continue to sit back on the sidelines as we watch our industry shrink through mergers, lack of strategy, or lack of intentionality --- it's time to REINVENT, REIMAGINE and REINVIGORATE our efforts because the future of membership plays here!
Learn more about our presenter: Nicol Matthews
It’s Not Me, It’s You: Breaking up with the Vendor Status Quo
Every great relationship deserves an honest conversation — especially the ones that handle your members’ money, trust, and brand reputation. Too often, credit unions stay with long-standing vendor partners out of comfort, familiarity, or fear of disruption. This interactive session invites C-level leaders to pause, reflect, and ask the fearless questions: Is this partnership still serving our mission and goals, or just our routine?
Presenters: Eric Davenport, Emily Jorgenson, Alice Stevens, and Jack Smith.
The Future of Fintech-CU Collaboration: Lessons from the Front Lines
As fintech innovation accelerates, credit unions face a critical challenge — how to evaluate, integrate, and scale new technologies without losing their cooperative identity or member focus. This session brings together three emerging fintech leaders actively partnering with credit unions to modernize lending, marketing, and member engagement.
Through a candid panel discussion moderated by Ben Rempe, Founder of Limitless Growth Guild, attendees will hear firsthand from innovators who are navigating go-to-market challenges, compliance hurdles, funding pressures, and the unique dynamics of serving credit unions versus traditional banks.
Together, we’ll explore what’s working, what’s not, and what the future of collaboration looks like when fintechs and credit unions approach partnership as co-creation rather than procurement. Expect real examples, honest dialogue, and actionable takeaways from leaders shaping the next wave of fintech-CU success stories.
Learn more about our presenter: Ben Rempe, Alok Datta, Scott Venerable, Karan Bhalla.